Thu 22 May 2025 | Queenstown , NZ |

Thu 22 May 2025 | Queenstown , NZ |

Supported by FareHarbor

FareHarbor’s powerful booking software helps tourism and activity businesses thrive, and we're excited to have their support in bringing this event to life.

Why should we attend?

First of all - it’s free. Because using the right tech isn’t just helpful, it’s essential.

But finding the right tools (and knowing where to start) can feel overwhelming. Host-Tech 2025 brings it all together. We’re showcasing a wide range of tech providers, from innovative startups to trusted industry names—all under one roof.

Whether you're looking to streamline operations, improve the guest experience, or future-proof your business, you’ll find tools and ideas that make a real difference.

Breakout sessions

  • Beyond the Chatbot: Rethinking AI for Tourism

    9:30-10:00am

    Forget the hype. Hear what’s possible with the latest in AI and explore how it can streamline systems, reduce admin, and create more human experiences.

    Hosted by Curiosity

  • Discover What’s Ahead in Travel: FareHarbor – Beneath the Surface

    10:30-11:00am

    Join us for an insightful exploration of the key trends that shaped the tours and activities industry in 2024 and what's next moving into 2025 for Queenstown.

    This session will offer a high-level overview of evolving consumer behaviours, booking patterns, and strategic opportunities that are influencing business growth worldwide.

    Learn how operators are leveraging FareHarbor’s latest tools and innovations to enhance efficiency, drive conversions, and navigate changing market dynamics. Whether you're planning for the year ahead or looking to optimise your operations, we will equip you with valuable knowledge to stay ahead in an increasingly competitive landscape.

    Hosted by Fareharbor

  • AI for Business: Hospitality Edition - Learn to Work Smarter with AI

    11:00-11:30am

    In hospitality, every minute counts and too many of them are lost to repetitive admin tasks that AI can now handle faster, cheaper and more accurately. But you don’t need a tech team or a massive budget to start.

    This session shows how hospitality providers can use AI to automate their business. Think efficient bookings, streamlined guest communications and smarter marketing campaigns.

    Whether you’re running a busy restaurant, cafe or handling big events; AI tools can help you save time, reduce costs and deliver better guest experiences. QRC will show you what’s possible, what’s useful day-to-day and how to upskill without the overwhelm. Because in hospitality, happy staff = happy guests = healthy business.

    Hosted by QRC

Explore tools and services across a wide range of categories:

  • 🔹 Visual Media & Brand Management

    Photography, video, digital asset tools, and brand storytelling.

  • 🔹 IT & Network Services

    Managed IT support, infrastructure, Wi-Fi solutions, and network consulting.

  • 🔹 Food Safety & Compliance

    Digital checklists, reporting tools, and food handling systems.

  • 🔹 Workforce & HR Management

    Staff scheduling, payroll, training, and team development platforms.

  • 🔹 Training & SOP Tools

    Platforms to onboard teams, manage standard operating procedures, and ensure quality control.

  • 🔹 Reservation & Booking Systems

    Booking, availability, and calendar tools for tours, accommodation, and activities.

  • 🔹 Online Ordering & Delivery

    Contactless ordering, takeaway platforms, and delivery integrations.

  • 🔹 POS & Loyalty

    Point-of-sale solutions, mobile ordering, and loyalty program software.

  • 🔹 Trip & Tour Planning

    Itinerary tools, personal travel assistants, and guest experience platforms.

  • 🔹 Wholesale & Inventory Management

    Stock control, supplier tracking, and purchasing systems.

  • 🔹 AI Tools, Chatbots & Reviews

    Smart customer service, guest feedback, and online reputation management.

  • 🔹 Adventure & Safety Compliance

    Tools to manage health, safety, and risk for high-adventure operators.

  • 🔹 Visitor Engagement & Info Sharing

    Self-guided apps, kiosks, and in-venue digital storytelling.

  • 🔹 Self-Ordering & Drive-Through Tech

    Smart kiosks, QR ordering, and frictionless food & beverage service.

Check out the full exhibitor list here

This event is organised by the Queenstown Lakes District Council and their Economic Futures Team.

Our collective vision is to foster a relationship between the tech sector and the network of tourism and hospitality businesses in the region.

Who’s organising the event?

HOST-TECH 2024

See What You Missed

  • “QUEENSTOWN IS THE PERFECT PLACE TO BRING TOGETHER TECHNOLOGY, TOURISM AND HOSPITALITY”

    Roger Sharp - Travel and Tech Sector Chair, Advisor and Investor